Ceramic handle: 430 ceramic handle spoon +304 chopsticks
Stainless steel handle: 304 stainless steel spoon +304 chopsticks
"Lemma trading" to "integrity" as the basis of business, we are responsible for the quality of each product sold, the quality of the goods with unconditional return and exchange, and bear the freight; However, before returning the goods, the buyer has the obligation to assist us to confirm the quality of the product by taking photos, etc. When returning the goods, please pay the freight in advance, do not use the delivery method, otherwise we have the right to reject.
Customer answer
1. I'd like to know the freight cost.
A: Freight is based on the actual cost of the freight method chosen by the customer, under normal circumstances, the freight is taken by express (express delivery is calculated according to the actual weight of the goods and the transportation distance).
If customers have special shipping requirements, we will do our best to meet them. Please rest assured that the company will not overcharge the customer freight, in case of overcharge will be refunded to you.
2. I want to order some products. Do you have a price list? Could you send it to me for a look?
A: All the prices are on the website, you can check or consult our customer service according to actual needs.
3. Do you have all the pictures on your website in stock?
A: In addition to customized areas, basically have, because we have a large number of wholesale customers, occasionally there will be individual products temporarily out of stock phenomenon. In case of out of stock, our customer service will inform you in time to exchange. If the customer does not agree to replace the goods, the company will refund the excess payment to you in time.
4. Are all your wholesale prices on the website?
Answer: Yes, the price on the website is the wholesale price, you can apply to become our member, members can enjoy membership discounts according to the cumulative amount and the number of orders.
5. How do you sell your products? Do you shoot it directly online?
A: You can shoot online or through customer service
6. How to fill in the freight when I place an order?
A: The general freight is based on the weight of your goods and the place of receipt automatically generated, if there is no freight you can fill in a number (such as: 8), and so on you submit the order, our customer service will be based on the actual weight of your goods and the required shipping method calculated by the freight to modify the order amount, change the amount after you pay. If you need to go logistics, please contact customer service for detailed accounting.
* Note: If the above instructions do not answer your question, please contact customer service staff directly, we will give a detailed answer.
